Customer Service specialist
Helping you achieve Retail Success through staff training and development.
Il nous fera plaisir de vous servir en francais.
Our Experts
Customer service training
Staff Training & Retention
Staff Training & Retention
From humble beginnings 30 years ago; Fancy Sox grew to a chain of local stores, thanks to their ultimate customer service. We have proven strategies to motivate your retail staff to be at peak performance.
Staff Training & Retention
Staff Training & Retention
Staff Training & Retention
Staying on top of the ever changing retail landscape is important in today's changing economy. Training your staff in customer service and retention is more important than ever. Always trying to reach their personal best.
Staff Management Experts
Staff Training & Retention
Staff Management Experts
Our Experts are university graduates in Commerce and Human resources. Each with over 35 years of retail experience in management. Creating a successful chain of socks stores in the Ottawa region. Let us share our SOXCESS with you!
What we do
Training your staff for Marketing and Merchandising
Training your staff for Marketing and Merchandising
Training your staff for Marketing and Merchandising
Merchandising your retail environment. Mobile and Pop-Up Retail, Special Events and Sales; Point of Sale set up; Fixtures and display ; Inventory control ; Seasonal merchandising. Window dressing. Establishing measurable goals to optimize employee performance.
Staff Training and Motivation
Training your staff for Marketing and Merchandising
Training your staff for Marketing and Merchandising
Staff training and motivation. We will train your staff in: sales , customer service, presentation and merchandising. We offer : Staff motivation, Mystery Shopper. Team building. Optimizing employee performance. Establish Management by objective. Provide team leadership skills to front line managers.
Staff continuing Development
Training your staff for Marketing and Merchandising
Staff continuing Development
We will continue to provide you with information sessions and customer service knowledge so that your staff can be at their personal best. As your front line ambassadors they represent your company and you mission statement. Customer service is at the core of our SOXCESS story!